STORE POLICY

Customer Care

At PiercedByNic, I offer professional piercing services along with aftercare guidance. Additionally, I provide jewellery cleaning, custom jewellery ordering, and anodising services to keep your pieces looking their best. Whether you prefer to schedule an appointment or walk in, I'm here to help you every step of the way!

Privacy & Safety

At the time of your appointment I require all clients to fill out a compulsory consent form providing essential information voluntarily. For all clients aged 16 and above, you only need to provide a valid ID issued by the government. This could be a driver's license, proof of age card, birth certificate or passport. For those aged 10-15, you must be accompanied by your legal guardian, and both of you must bring a valid ID issued by the government. This information is securely stored for a period of seven years in compliance with local government regulations. Rest assured, your information will never be to any third parties or organisations. Your privacy is my priority.

Please note that I do not pierce those under the age of 10 at this time.

Abuse & Hate Speech

In my studio, we are committed to maintaining a safe, respectful, and inclusive environment for everyone. I have a zero-tolerance policy toward any form of abuse, harassment, discrimination, or hate speech — whether directed at staff, clients, or others in the studio. This includes verbal, physical, or written conduct that demeans, intimidates, or targets anyone based on their race, gender, sexuality, identity, appearance, or beliefs.

Anyone engaging in such behaviour will be asked to leave immediately and may be refused future service. My studio is a space for creativity, care, and self-expression — respect is not optional here.

Payment Methods

Cash (preferred)
Bank Transfer
Credit / Debit Cards (+10% GST)